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delivery information

Big or small, we deliver it

 

For as little as £4.00 per kg, your order can be delivered to the courier office in Lagos for you to pick up.  For just a little more, (£0.20 per kg) you can have it delivered directly to your home, your workplace or neighbour within the Lagos Metropolis, - just select home/office delivery when ordering. Minimum order weight per transaction is 10kg or £40.00, which ever is higher. There is a standard minimum £20 or 15% service charge (whichever is higher) on the total cost of your transaction excluding shipping.

 

Small Items

Delivery times are usually Monday to Friday (excluding Public Holidays) 10.00am - 5pm. You may also be given a choice of times; Special Saturday deliveries where available are usually made between 11.00am – 3.00pm- just let us know when ordering.Please note that a signature and proper identification will be required at the time of pick up or delivery.For most items, the delivery dates available for your order will be 7 days from the time the order is delivered to our office address in the UK by your chosen supplier.

If you have ordered more than one item from different websites and you want them to be delivered to you at the same time, this may extend the expected delivery date; except you advise us at the point of order, that you want the items delivered separately.

 

Larger Items 

Large items may require special packaging for the more fragile ones such as Plasma Screen TVs and other larger items such as Fridge freezers. This may add to the cost of shipping. However, you will be advised of the additional cost before the items are freighted.

Other examples but not limited to are as below;

 

Large-screen TVs

Fridge/Freezers

Washing machines & other large kitchen appliances

 

We'll do our best to get your goods to your home, office or a chosen address within the fastest possible time but it can depend on where you live.

As soon as your goods are ready to be dispatched, a customer services officer will contact you to arrange a suitable delivery or pick up date. Please note that a signature and proper identification will be required at the time of pick up or delivery. 

 

How much does freight/delivery cost?

Standard delivery is only £4.00 per kilogram per item (Volumetric or Actual weight, which ever one is greater) For just a little more, (£0.20 per kilogram)  you can have it delivered directly to your home, your workplace or neighbour, - just let us know when ordering. Please note that the minimum £20.00 or 15% service charge (whichever is higher) does not apply to your shipping cost. However there is a minimum transaction amount of £100.00 or its equivalent in Naira.

Volumetric weight, sometimes called "dim" or dimensional weight, is used when the space a package takes on an aircraft may cost more than the package's actual weight. 


The dimensional weight on every shipment is calculated and compared to that of its actual weight, the greater of the two determines your shipping cost. International volumetric weights are calculated using the formula below. 

 

 

Length x Width x Height in centimeters / 6000 = Volumetric Weight in kilograms

For non-registered users, delivery is £4.50 per kilogram and a minimum per transaction of 10kg for total items for pick up at the courier office in Lagos and additional £1.00 to have it delivered directly to your home, your workplace or neighbour applies in addition to the minimum transaction total of £100.00 or its equivalent in Naira and a minimum service charge of £20.00 0r 15% (whichever is higher) on your transaction total.

 

How do I get something delivered?

Once you've found what you are looking for through our website, just add it to your shopping basket and go through the checkout process. It's as simple as that, all you need is for us to confirm your payment for the goods in Naira and then make payment to our designated GTBank account (You may pay through any of GTBank branches) and a delivery address, which we would already have with us if you are a registered user. However, if you want us to deliver to a different address, please include this information at the point of ordering.

 

You can also e-mail, customerservices@Clickfromnigeria.com

 

Please see our Returns and Refund Section for details. 

 

Additional information 

  • Rings and personalised jewelry may require special delivery arrangement. You can email us or phone us (See Contact Us for details).

  • Please always check the estimated delivery lead time as shown next to each product on the chosen website you may be ordering from. This will give you an estimated delivery date to you. In all cases, delivery lead times will be confirmed once we have received the order from the suppliers. (See Delivery Information)

  • Orders placed through this website can only be delivered to the Lagos State of Nigeria addresses. Restrictions may apply. We regret that we cannot deliver other states of the federation at the moment.

  • We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. If so, don’t worry. Just call us at least 24 hours before the agreed delivery date and we'll arrange another convenient date with you.

  • We reserve the right to restrict these services at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location.

  • We'll deliver most large and bulky item to any room, provided drivers do not feel there are any health and safety issues such as a staircase which is too narrow, or there is a danger of damage to the customer's property. We do not take liabilities for any damages whatsoever arising from this arrangement.

 

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